AI-Powered Extraction
Upload a Zoom transcript, support ticket export, or survey CSV. Observably's AI reads every line and pulls out individual observations. Each one is tagged, classified into your ontology, and linked to the original source so you never lose context.
Knowledge Graph & Opportunity Tree
Every observation connects to needs, pain points, and opportunities in a knowledge graph. The opportunity tree shows how individual pieces of evidence roll up into strategic themes, so you can zoom in on the details or zoom out to the big picture.
Ask Observably
Skip the dashboard and just ask a question. "What are the top complaints from enterprise customers?" Observably searches your entire knowledge graph and gives you an answer with citations back to the original sources.
Review Workflow
AI does the extraction, but your team stays in control. Every AI-generated observation goes through a review queue where you can approve, edit, merge, or reject it. Nothing enters your knowledge graph without a human sign-off.
Insights & Recommendations
Observably finds patterns across hundreds of observations and turns them into clear insights and specific recommendations. Each insight links back to the evidence behind it, so you can always check the reasoning.
Integrations
Connect Zoom, Google Meet, Gong, Fireflies, Zendesk, Intercom, Jira, and more. Observably syncs new data automatically, so your knowledge graph stays current without you having to think about it.
