Decisions with Receipts

Observably uses AI to extract, classify, and connect customer feedback so your team can stop re-reading transcripts and start making decisions.

Observably dashboard showing insights and opportunity tree
11+
Integrations
< 2 min
Setup Time
50+
File Types Supported
100%
Traceable to Source

How it works

From raw feedback to real insights in three steps

1

Connect your tools

Link Zoom, Gong, Zendesk, Intercom, and more. Observably automatically pulls in transcripts, tickets, and feedback.

Integrations settings page
2

AI extracts observations

Our AI reads every source and pulls out individual observations, each one tagged, classified, and linked to a structured knowledge graph.

Observations list with AI-extracted data
3

Get insights in minutes

See synthesized insights, opportunity trees, and specific recommendations. Or just ask Observably a question in plain English.

Insights page with AI-generated analysis

Built for how product teams actually work

From raw data to strategic decisions, without the busywork

🔍

AI-Powered Analysis

Extract insights from raw user feedback, interviews, and reviews using AI models that understand context, not just keywords.

🧩

Ontology-Based Classification

Observably's AI classifies every data point into a structured ontology, turning scattered feedback into connected "atoms" of knowledge that can be reused across projects and teams.

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Knowledge Graph Reporting

See how user needs, pain points, and opportunities interconnect. Automatic reporting reveals cross-project patterns and emerging themes across your entire knowledge graph.

Accelerated Product Discovery

Go from raw feedback to validated insights faster. Observably connects the dots across all your research so your team spends less time digging and more time deciding.

🔬

Deeper Customer Understanding

Spot emerging trends, root causes, and unmet needs. Observably's connected knowledge graph surfaces insights that traditional repositories miss.

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Shared Insight Access

Make user understanding a company-wide capability, not a research bottleneck. Observably's structure and AI summaries help every team, from design to leadership, see what users need and why.

Connects to the tools your team already uses

Zoom logo Zoom
Google Meet logo Google Meet
Fireflies logo Fireflies
Gong logo Gong
Zendesk logo Zendesk
Intercom logo Intercom
Mixpanel logo Mixpanel
Amplitude logo Amplitude
GitHub logo GitHub
Notion logo Notion
Jira logo Jira

Stop doing redundant research

Join the waitlist and be the first to know when Observably launches.